Hospitality Training

EI Training offers an array of training for hospitality businesses and employees.  We can also tailor training to suit your needs!

Hospitality Operations Certificate III - Beverage

This course is ideal for bar staff in all types of hotels, clubs and restaurants.  It includes modules on customer service, stock control and beverage preparation.  Please click here for a course summary for Hospitality Operations Certificate III - Beverage.

Hospitality Operations Certificate III - Food and Beverage

This course is essential for staff whose responsibilities include drink and food service.  This course seeks to improve customer service standards and the ability of your staff to upsell.  Please click here for a course summary for Hospitality Operations Certificate III - Food and Beverage.

Hospitality Operations Certificate III - Front Office

This course is ideal for reception staff in accommodation premises.  It provides employees with the ability to enhance their guest services skills and become the face of your business.  Please click here for a course summary for Hospitality Operations Certificate III - Front Office.

Hospitality Operations Certificate III - Housekeeping

This course is aimed to provide housekeeping staff in accommodation properties with the necessary skills to be able to efficiently prepare and clean guest rooms to a satisfactory standard.  Please click here for a course summary for Hospitality Operations Certificate III - Housekeeping.

If you would like information on short courses or how a course may be tailored to meet your needs, please contact us.